About Zendesk
Customer service doesn t stop when you leave your desk. That s why we created the Zendesk mobile app for iOS. It gives agents, admins, and managers the power of Zendesk on the go. Whether you are in a meeting, working...
Customer service doesn t stop when you leave your desk. That s why we created the Zendesk mobile app for iOS. It gives agents, admins, and managers the power of Zendesk on the go. Whether you are in a meeting, working from home, or scaling the tall peaks of a mountain with no hands while you casually scroll through ticket comments on your iPad, the Zendesk mobile app will be there for you, so you can provide great service for your customers. With Zendesk for iPhone and iPad you can: Access all your support ticket views View all support ticket events and notifications See a real-time list of activity on your tickets Search support tickets and knowledge base articles View and update comments, CCs, tags, and ticket fields Get push notifications on ticket updates Apply predefined responses, or macros, to tickets containing frequently asked questions Easily bookmark a ticket for future reference Upload and view attachments on tickets Take a photo and attach it to a ticket Use TextExpander touch snippet expansion (iPhone only) Features exclusive to Zendesk for iPad include: Key support metrics at a glance from ticket activity and volume, to first response times and customer satisfaction Access to full ticket history from customer profiles Agent dashboard with critical tickets views Swipe gestures that expose key actions on a ticket Zendesk is a beautifully simple customer engagement platform. It enables companies to provide great customer support, scale with self-service options, and differentiate with proactive engagement. This leads to customer relationships that are more meaningful, personal, and productive all at a lower cost.
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Previous Versions
Here you can find the changelog of Zendesk since it was posted on our website on 2016-10-06 11:12:53.
The latest version is 3.9.3 and it was updated on 2024-04-22 17:48:40. See below the changes in each version.
Zendesk version 3.9.3
Updated At: 2010-04-27
Disclaimer
Official App Store Link
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